Headeer UK

Headeer e-bike and scooter FAQs

Can I ride a Headeer e-bike on UK roads?

Electrically assisted pedal cycles (EAPCs) can be used on UK roads and cycle lanes if they meet GOV.UK rules: a motor of 250W continuous rated power or less, assistance that stops at 15.5 mph (25 km/h), and riders aged 14 or over. Privately owned electric scooters may only be used on private land with the landowner's permission, not on public roads, pavements or cycle lanes. Check the specification of the model you choose before riding on public roads.

Can I ride an electric scooter on the road?

Privately owned electric scooters are not allowed on UK public roads, pavements or cycle lanes. They may be used on private land with the landowner's permission.

How do I use the WELCOME10 code?

WELCOME10 takes 10% off your e-bike or scooter order and is applied automatically when you use our secure checkout.

Do you sell genuine spare parts?

Yes. We list batteries, chargers, displays, brakes, forks and other parts for Headeer models. Each product page names the model it fits, and you can contact us before ordering if you are unsure.

How long does delivery take?

Delivery cost and timing are confirmed at checkout and in your order email. See our delivery page for how dispatch and tracking work.

Can I return an item?

You have a legal right to cancel within 14 days of receiving your goods. Read our returns and refunds policy for how to start a return.