Headeer UK

Warranty support

Start by checking your order details, model and the problem. Warranty eligibility depends on the product, purchase date, fault and the applicable terms.

How to make an enquiry

• Keep your order number and proof of purchase ready.
• Tell us the model, serial number and a clear description of the issue.
• Attach photos or a short video of the fault.
• Do not dismantle electrical components before support confirms the next step.

What support may cover

Eligible manufacturing, electrical or material faults. Normal wear, accidental damage, misuse, unauthorised modifications and routine maintenance may be excluded.

Send your enquiry through the contact page.